Get help
FLO can usually help right away — no waiting on a reply.
Talk to FLO
Questions about your account, a purchase, or how something works are usually fastest to resolve in a live conversation with FLO.
Direct contact
For anything FLO genuinely can't resolve — a legal notice, a billing dispute, an identity or privacy request.
Business: ClingCatch
Email: [email protected]
Never send card numbers, bank credentials, passwords, API keys, or node credentials by email or voicemail.
Direct messages are typically acknowledged within two business days; time-sensitive cancellation and refund requests are evaluated using the date the message is received.